Frequently Asked Questions
What are your opening hours?
Pony Park is open every weekend from 10:00 AM until dusk. From spring onwards, we are also open on weekday afternoons. Since our schedule is constantly updated, we encourage you to follow our Social Media channels for the exact weekly timetable. Additionally, as we are an outdoor venue, in case of uncertain weather conditions, we recommend calling us before your visit to ensure the best experience.
Is there an entrance fee for Pony Park?
There is no entrance fee at Pony Park. However, for the maintenance and continuous care of our park, there is a minimum consumption of 2€ per person (for all guests over the age of two). This allows you to enjoy our facilities and the natural surroundings, while specific activities (such as pony riding) are charged separately based on your preference.
At what age can children start pony riding?
The magic of riding starts early at Pony Park! Our little friends can enjoy their first pony ride from as early as 15 months old. Safety is our top priority; the activity is always conducted using specialized equipment and under the constant guidance of our experienced instructors, who are experts in working with toddlers and preschool-aged children.
What types of events do you host?
Pony Park is the perfect setting for any nature-themed event. We specialize in children’s parties, christenings, and family gatherings. We also host school trips, educational club visits, and corporate family days, offering customized catering and activity packages.
What activities are available for children?
At Pony Park, entertainment is all about free play and connecting with nature. Children can enjoy our playground and explore the entire park area freely and safely. They also have the chance to meet our farm animals up close, and of course, the highlight of any visit is the pony riding, which offers unforgettable moments of joy for our young guests.
Is there a seating area for parents?
Absolutely! We have a curated café where parents can relax with premium coffee and snacks made from pure ingredients, while maintaining a clear view of their children at play.
Do we need to make a reservation for our visit?
For casual visits (walking, coffee, play), no reservation is required – you are welcome to visit us anytime during our opening hours. Reservations are made exclusively for children’s parties, school trips, and special events, to ensure the best possible organization for your occasion.
Are outside food and drinks allowed?
To ensure quality and hygiene standards, the consumption of outside food and beverages is not permitted. At our café, you will find a variety of snacks and drinks for both children and adults.
How long does a party reservation last?
The standard reservation for your party lasts for 3 hours. You are more than welcome to stay longer and enjoy the park! In such cases, you might be asked to move to a different seating area so we can prepare the original space for the next scheduled event.
What does the party package include?
Our package includes the exclusive use of your designated area with all necessary seating, as well as free access for children to the playground and the entire park area. The price includes your chosen food menu for both adults (including coffees and beverages) and our little guests (including their juice). You can find detailed menu options on our party page. Please note that pony rides are not included in the basic package and are charged extra.
Can we bring our own food or catering?
For food safety and quality reasons, all catering is provided exclusively by Pony Park. We offer high-quality menus for both children and adults, made with fresh ingredients.
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What about the birthday cake?
You are welcome to bring a birthday cake from your preferred bakery, as long as it is accompanied by the purchase receipt or certification. We take care of its refrigeration and serving to your guests at no extra cost.
Is the venue exclusive for our party?
During public hours, the park is shared, but we provide a reserved area specifically for your guests. For full exclusivity of the park, please contact us for available options.
What happens in case of rain or cancellation?
In case of bad weather, there’s no need to worry! The party can proceed as planned on the same date in our covered indoor area. Regarding the deposit, please note that it is non-refundable in case of cancellation, as the date booking is final. However, you do have the option to reschedule the event for a new date, subject to availability.
Is a deposit required for party bookings?
Yes, to finalize your party date, a deposit of [amount] is required. This amount will be deducted from the total cost on the day of the event. Please note that in case of cancellation, the deposit is non-refundable, as the date booking is final. However, you do have the option to reschedule the event for a new date, subject to availability.
When can we schedule a group visit?
Pony Park is available for school trips and group visits on weekdays, by appointment. The schedule is adjusted according to the needs of your school or group.
Is there an educational program?
Of course! Young students get in touch with nature, learn about pony care, their diet, and farm life through an experiential journey that combines knowledge and play.
What is the capacity for large groups?
Our venue is specially designed to comfortably accommodate all the children from your school together in a single area, ensuring teamwork and easy supervision. At Pony Park, we make sure that no other school is scheduled at the same time, so your students can enjoy their visit without overcrowding.
Are food and snacks provided?
We offer specially designed packages that can include light meals, juice, or snacks for students, as well as coffee for chaperones and teachers.
Is the venue safe and enclosed?
Safety is our priority. The park is fully fenced, monitored, and meets all safety standards for hosting children.
How do I book a school trip?
For school bookings, please contact us by phone or via the contact form at least 1 weeks in advance to ensure availability.